New Patients
Welcome to Your Smile
Your first visit is a chance to talk, ask questions and understand your oral health. We’ll explain each step clearly and work with you to decide what feels right.
What happens at your first visit?
Your first appointment may take a little longer than a routine check-up, so there’s time to understand your needs and talk everything through.
STEP 1
A conversation about your health
We’ll ask about your general and dental health, any medicines you take, and anything you would like help with. This gives us a better understanding of your needs before we examine your mouth.
STEP 2
A careful examination
Your dentist checks your teeth, gums and mouth, and listens to any concerns or changes you have noticed. X-rays are only taken when they are clinically useful; we’ll explain why before taking them.
STEP 3
A quick clean
A quick clean is included as part of your check-up. If you would benefit from more thorough cleaning or gum care, we’ll explain the options, including a separate hygienist visit.
STEP 4
Findings and a plan
We explain what we found, answer your questions and discuss any suitable treatment, likely costs and next steps. You can take time to consider your options; we’ll only proceed once you understand and agree to the plan.